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Booking & Payments

How do I book a package? +

Booking is easy! Follow these steps:

  • Step 1: Browse packages and select one
  • Step 2: Click "Book Your Surf Trip" button
  • Step 3: Fill in your details
  • Step 4: Choose payment method
  • Step 5: Receive confirmation email

Or contact us via WhatsApp: +212 772 516 169

What payment methods do you accept? +
  • 💳 Credit/Debit Cards (Visa, Mastercard, Amex)
  • 💰 Bank Transfer
  • 📱 PayPal
  • 💵 Cash on arrival (with arrangement)

Deposit: 30% to confirm, balance on arrival

What is your cancellation policy? +
  • 8+ days before: Full refund
  • 7-1 days: 60% refund
  • No-show: No refund
Can I modify my booking dates? +

Yes! Contact us 3+ days before arrival.

Packages & Pricing

What's included in all-inclusive packages? +
  • ✓ Accommodation (shared or private)
  • ✓ All meals (breakfast, lunch, dinner)
  • ✓ Daily surf lessons with ISA instructors
  • ✓ Surfboard & wetsuit rental
  • ✓ Transport to surf spots
  • ✓ Airport transfers (Agadir)
  • ✓ WiFi
  • ✓ Activities (depending on package)
Do you offer group discounts? +
  • 4-6 people: 5% off per person
  • 7-10 people: 10% off
  • 11+ people: 15% off + free coaching
Can I customize my package? +

Yes! Customize duration, accommodation type, activities, meals, and day trips. Contact us for custom quote.

Are there any hidden fees? +

No hidden fees! Price includes everything listed. Optional extras: private coaching (+€30), room upgrade (+€15-25/night).

Accommodation

What accommodation types do you offer? +
  • Shared Dorms: 4-6 bed mixed or female-only
  • Private Rooms: Double/twin with private or shared bath
  • Apartments: Self-contained for families/groups
What facilities are available? +
  • 🌐 Free WiFi
  • ☕ Lounge with coffee/tea
  • 🏄 Board storage & wetsuit drying
  • 🚿 Hot showers
  • 🏖️ Rooftop terrace
Check-in and check-out times? +

Check-in: From 11:00 PM
Check-out: By 11:00 AM

Early arrival? Store luggage free. Late checkout available.

Good for solo travelers? +

Perfect for solos! 60%+ are solo travelers. Shared dorms, group activities, female-only dorms available. No single supplement.

Surf Lessons

Never surfed before – can I join? +

YES! 70% of guests are beginners. ISA instructors, small groups (6-8), beginner beaches. 95% stand up day 1!

What's a typical surf day like? +

8:30 Breakfast → 9:00 Beach → 10:00-12:00 Surf → 12:30 Lunch → 3:00-5:00 Optional session → Evening free

Need my own board and wetsuit? +

No! All equipment included: soft-top boards for beginners, performance boards for advanced, wetsuits (all sizes), rash guards.

Can I skip lessons and free surf? +

Yes! We offer packages without lessons for experienced surfers. Or mix: take lessons some days, free surf others.

Travel & Transfers

How to get from airport? +

Agadir Airport (30km away)

  • Option 1: We pick you up (FREE in most packages)
  • Option 2: Taxi ~€15-20, 30 minutes
Do I need a visa? +

Most don't! EU, US, Canada, UK, Australia + 60 countries: visa-free for 90 days. Need: valid passport (6+ months.

Getting around Taghazout? +

Village is walkable (2km). We provide daily transport to surf spots. Options: walking, our transport, taxis, rental car/scooter.

General Information

Best time to visit? +
  • (Sept-June): Most popular - perfect weather
What should I pack? +

Essentials: Swimwear, casual clothes, flip-flops, sunscreen (SPF 50+), sunglasses, hat, water bottle, toiletries, travel adapter (EU plug).

We provide: surf equipment, towels, bedding.

Is Morocco safe? +

Very safe! Low crime, friendly locals, large international community. Solo female travelers welcome. 24/7 camp security.

Dietary restrictions? +

We accommodate: vegetarian, vegan, gluten-free, dairy-free, halal, allergies. Just let us know when booking!

What languages are spoken? +

🇬🇧 English (all staff fluent) | 🇫🇷 French | 🇲🇦 Arabic & Berber | 🇪🇸 Some Spanish. Zero communication issues!

Still Have Questions?

Our friendly team is here to help!

Response time: 2-4 hours (9 AM - 8 PM Morocco time)